As I transition from TheMarketersReport.com to MichaelValiant.com I seem to have run into some problems with my feeds.
First of all, I initially forgot to update my feed URL and have been displaying the old sites feed here on michaelvaliant.com. I’ve now fixed that, and added a feed for my comments, so moving forward everything should be saavy!
The problem comes when I try and figure out what to do about everyone subscribed to my old feed. It’s really asking a lot of your readers to take time out of their busy day and subscribe to a NEW RSS feed because you don’t want to use the old one anymore. But it looks like I’ll have to do just that.
That’s ONE of the reasons I like Feedburner actually. It’s portable. If I want to switch my blogs at some point in the future, I don’t have to lose everyone who is subscribed to my feed. BUT, this process falls down when you lose your login information (something I Never do – until now anyway).
Which brings me to a current bone of contention. Feedburner doesn’t have a decent way for me to start a conversation with them. Their only contact point (that I’ve found) is a form with only three fields – feed URL, username, email -. It doesn’t allow me to explain what happened. It doesn’t allow me to ask for a solution. I know, how very Web 1.0…
All I really need is to know what email address I used to set up the feed as I’m pretty sure I can answer the skill testing question needed to reset the password once I get that far. Honestly I’m a little confused that I haven’t been able to figure it out myself (I only have sooo many email addresses!) but this one has me stumped.
I wish I could simply ask them which email address I have attached to that feedburner feed. It doesn’t seem like a lot to ask. But my hands seem to be tied.
I am heading to be frustrated over this potential loss of subscribers, but somewhat placated knowing I should be okay moving forward.
(BTW. If YOU are one of those people who preeviously was subscribed to my old feed and have taken the time to come subscribe here… I want to thank you very much for your time!)